We moved from Europe to China in 2012, to the ’Mecca of Electronics’. Not because of this, but by coincidence, we ended up between the factories who produce and sell loads of products to the West. We noticed that most of these products were of ‘Made in China’ quality, cheap and of bad quality. The customer service in most companies was terrible and durability wasn’t a word that existed in their vocabulary. ‘Made in China’ became a label with a negatively loaded meaning, whilst there are so many products available that are produced in China that are durable and available for an honest price.
This is how it began, we wanted to offer products that are of good quality and with an attractive price. But how to distinguish the good products from the bad? Over the years our comprehension of the Chinese language and culture became good enough to be able to keep personal contact with producers. We’re constantly searching for reliable producers that can deliver quick and have good quality products. They send samples to us which we test to be sure of the quality. We keep you posted about our findings through our blog or product descriptions. Only products that we think that are worthwhile are available on our website.
24/7 customer service
Why did we choose to begin an online store while there are so many sellers of ‘China Made’ products? Because we are convinced that you can appreciate our personal involvement and by testing all of the products ourselves we differentiate the bad quality products from the good ones, which we hope will allow you to gain trust in Chinese products.
After living in China for years we got used to a 24/7 economy and service, our goal is to be of service to you 24/7. Your opinion is most important to us. We want you to be completely satisfied with your purchase and we hope your shopping experience on our website is a good one! Don’t hesitate to contact us, with questions, comments or anything else that you need!
14 days return policy
We are convinced that we deliver products with a good price-quality ratio. Many producers offer the same products but not the same quality. By testing the products personally and by keeping contact with the best producers in China we distinguish the products of bad quality with the ones that are durable.
If there is any reason why you are not completely satisfied with the received product, don’t hesitate to contact us and we will do anything in our power to satisfy you. We have a 14 days return policy to make you feel comfortable with purchasing on our website and to let you know that there are no risks involved with shopping on Coolpickers.com!
Safe payments with PayPal
Paying online can be a bit scary sometimes, don’t worry, on Coolpickers.com you can safely pay with PayPal, Visa or Mastercard.
We, at Coolpickers, believe that we offer the most fun and the coolest products that you can find online. If there is any chance you didn’t have a positive experience shopping on our website, whatever the reason, please let us know and our team will do ANYTHING to make you feel happy with your purchase.
Making an online purchase isn’t always as easy, we want you to know that there are absolutely no risks involved with purchasing and trying a product from our website. If you simply don’t like a product, if it’s not completely what you were looking for, if it doesn’t meet your expectations, or any other reason, no problem, we will do anything to keep you satisfied, with this purchase or the next.
We are available 24/7 to be of your assistance!